Perspektif Balanced Scorecard dalam Pengelolaan Pendidikan
Abstrak
Balanced Scorecard (BSC) merupakan pendekatan baru terhadap manajemen, yang dikembangkan pada tahun 1990-an oleh Robert Kaplan (Harvard Business School) dan David Norton (Renaissance Solution, Inc.). BSC menyarankan bahwa kita melihat suatu kinerja organisasi dari empat perspektif berikut: (1) The Learning and Growth Perspective, (2) The Business Process Perspective, (3) The Customer Perspective, dan (4) The Financial Perspective.Referensi
Arco, Jerome S., 1995, Quality in Education, St. Lucie Press, Florida.
Asep Hidayat, 1992, Tesis: Strategi Penerimaan Siswa Baru di SMA Swasta, FPS IKIP Bandung
Berstecher, DG, 1974, Financial Analysis and Creating of Educational Plans, United Nations Educational, Scientific and Cultural Organizations, Paris.
Buchori Alma, 1991, Desertasi: Strategi Alternatif Perguruan Tinggi Swasta (PTS) dalam Menarik Calon Mahasiswa, FPS IKIP Bandung.
Coombs, Philip H., 1967, What is Educational Planning, United Nations Educational, Scientific and Cultural Organizations, Paris
Engkoswara, 1987, Dasar-dasar Administrasi Pendidikan, Proyek Pengembangan LPTK, Jakarta
Fakry Gaffar, Mohammad, 1987, Perencanaan Pendidikan: Tiori dan Metodologi, FPS IKIP Bandung
Hallak, J, 1967, The Analysis of Educational Cost and Expenditure, terj. Harso, United Nations Educational, Scientific and Cultural Organizations, Paris
Kaplan, Robert S., Norton, David P., 1996, The Balanced Scorecard, Harvard Business School Press, Boston, Massachusetts
McConcey, Dale D., 1975, MBO for Nonprofit Organization, terj. Mohamad Masud, Amacom, USA
Mulyadi, 1996, Akuntansi Biaya: Peranan Biaya dalam Pengambilan Keputusan, BPFE UGM, Yogyakarta
Oteng Sutisna, 1987, Administrasi Pendidikan: Dasar Teoritis untuk Praktek Profesional, Angkasa, Bandung
Peppard, Joe., Rowland, Philip., 1995, The Essence of Business Process Re-engineering, Prentice Hall Inc., Englewood Cliffs, Ney York
Psacharopoulos, George; Woodhall, Maureen, 1991, Education for Development, an Analysis of Investment Choices, World Bank Publication, Washington
